Privacy Policy
1. Introduction
At Hattori Kids Shoku Iku (“we,” “us,” or “our”), accessible at hattori-kids-shoku-iku.com, we are fully committed to safeguarding your privacy and ensuring the secure handling of your personal data. This Privacy Policy outlines our practices related to the collection, use, and protection of your personal information in accordance with applicable global data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
We recognize the sensitivity of your data and adopt a privacy-first approach to fulfill our responsibilities as a transparent and trustworthy data controller.
2. Scope and Data Controller
This Privacy Policy applies to all personal data collected or processed through your use of the website hattori-kids-shoku-iku.com and the services offered therein. For the purposes of data protection laws, Hattori Kids Shoku Iku is the data controller responsible for personal data collected via the site. If you have any concerns or questions regarding the handling of your personal data, please contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a) Usage Data
Includes data regarding your interactions with our website, such as IP address, browser type, referring URLs, pages visited, time and date of visit, session duration, and website navigation patterns.
b) Account Data
Includes personal information that you may provide when creating an account or registering for services, such as full name, physical address, email address, and telephone number.
c) Profile Data
Includes information associated with your user profile, such as dietary preferences, education topics of interest, purchase history, and behavioral data relevant to your interactions with our content and services.
d) Communication Data
Includes all correspondence you share with us, such as support inquiries, complaint forms, or other communication history via email, contact forms, or other support channels.
e) Technical Data
Includes device-specific data such as your operating system, screen resolution, language preferences, mobile device identifiers, system configurations, and diagnostic logs.
f) Transaction Data
Includes financial and order details such as payment confirmations, billing addresses, delivery information, and transaction history.
g) Preference Data
Includes marketing and communication preferences, such as opt-in/opt-out status for newsletters, events, educational content, or product updates.
4. Legal Bases for Processing
We rely on the following legal bases to collect and process your personal data, as appropriate:
– Consent: Where you have provided clear and informed consent for specific uses.
– Contractual Necessity: Where processing is necessary to perform a contract with you or to take preparatory steps at your request.
– Legal Obligation: Where processing is necessary for us to comply with legal or regulatory obligations.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, and those interests are not overridden by your rights and interests.
5. Your Rights
Under GDPR (for EU individuals) and CCPA (for California residents), you have the following rights regarding your personal data:
– Right of Access: To be informed about and to request a copy of the personal data we hold.
– Right of Rectification: To correct or update inaccurate data.
– Right to Erasure: To request that we delete your data when it is no longer required or if consent is withdrawn.
– Right to Restriction: To limit data processing under certain conditions.
– Right to Data Portability: To receive a structured, machine-readable copy of your data and transmit it to another controller (where feasible).
You may exercise these rights by contacting us at [email protected]. We reserve the right to verify your identity before fulfilling any data rights requests.
6. Security Measures
We implement rigorous technical and organizational measures to ensure the security and confidentiality of your data, including:
– Data encryption (both in transit and at rest)
– Access controls and authentication protocols
– Regular data backup and disaster recovery systems
– Staff data protection training and awareness programs
– Ongoing monitoring and penetration testing to identify vulnerabilities
Our safeguards are designed to meet industry standards and best practices to reduce the risk of unauthorized access, disclosure, or misuse of personal information.
7. International Transfers
We may transfer and process your data outside of your country of residence. Where international transfers occur, we employ appropriate contractual safeguards, including Standard Contractual Clauses approved by the European Commission, to ensure that your data receives a level of protection consistent with applicable privacy laws. Regional compliance is maintained for data transfers within and from the European Economic Area (EEA), the United Kingdom, and other jurisdictions with cross-border restrictions.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
– Usage Data: Retained up to 24 months for performance monitoring and analytics
– Account Data: Retained for the duration of your account and for 6 years thereafter for legal and audit purposes
– Profile and Preference Data: Maintained until you delete your account or withdraw consent
– Communication and Support Data: Retained for 3 years following the last interaction
– Transaction Data: Retained for 7 years to comply with financial regulations
– Technical Logs: Retained for up to 12 months for system performance and security analysis
After expiration of these periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to enhance your user experience and improve the functionality of hattori-kids-shoku-iku.com. Cookies fall into the following categories:
– Essential Cookies: Required for basic functionality of the website
– Functional Cookies: Allow us to remember your preferences and settings
– Analytics Cookies: Help us understand how users interact with our site
– Performance Cookies: Aid in performance tuning and bug detection
10. Cookie Management and Compliance
You have the right to choose whether or not to accept cookies. Upon visiting hattori-kids-shoku-iku.com, you may be presented with a cookie consent banner allowing you to:
– Accept all cookies
– Reject non-essential cookies
– Customize cookie preferences
You can also manage cookie settings through your browser. We implement tools and consent mechanisms compatible with GDPR and CCPA compliance to support user choices.
11. Children’s Privacy
We provide educational services suitable for families and young learners, but hattori-kids-shoku-iku.com is not directed to children under the age of 13 without verified parental or guardian consent. In accordance with applicable laws, we do not knowingly collect personal information from children under 13. If we become aware that such data has been collected without appropriate authorization, it will be promptly deleted.
12. Policy Updates
We reserve the right to amend or update this Privacy Policy. When we make changes, we will revise the policy on our website and notify users where legally required. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
13. Contact Us
For inquiries regarding this Privacy Policy or to exercise your privacy rights, please contact our Privacy Officer at:
Email: [email protected]
We are committed to maintaining compliance with global privacy regulations and encourage you to contact us with any concerns or requests regarding your personal data.
This Privacy Policy reflects our ongoing commitment to transparency, data protection, and ethical data practices. Please reach out to us if you have questions or would like to report a privacy concern.